HCA Healthcare provides remote access functionality to our patient portal for referring providers and clinical support staff to facilitate continuity of care needs between our hospitals and community provider locations.
The content below provides information on requesting access for office staff and navigating and retrieving records. Learn more about requesting access for your Providers.
Remote Access Link
Requesting Access – Non-Provider Clinical Support Staff
- Physician Offices & Military
- Other Facilities (Nursing Homes, Dialysis Centers, Rehab Facilities, etc.)
Remote Access Setup Instructions (Windows & Apple Compatible)
Accessing Patient Records
- Navigating PatientKeeper (video)
- Navigating PatientKeeper (printable guide)
- Navigating Meditech (printable guide)
- Navigating Meditech Expanse – for Memorial Satilla Health in Waycross, GA ONLY (printable guide)
For Additional Assistance
Call our Service Desk at (888) 252-3397.