HCA South Atlantic Physician Services would like to formally welcome our GME Residents to the HCA South Atlantic Division! We recognize that you have received a wealth of information during your onboarding period, therefore we have created this resource page for you to reference for your technology needs.

HCA Device Setup Guides

GME Resident Information - Meditech Facilities

Remote Access Information (Personal Devices – Windows/Apple Compatible)

Remote Access Information (HCA Laptops Only!)

PatientKeeper Information

Managing Deficiencies & Queries

Other Applications (**application availability & use varies by facility)

  • iMobile – For communicating securely with hospital clinical care teams
  • ePrescribe – Functionality to send non-controlled & controlled substance prescriptions electronically to pharmacies
  • Airstrip One
  • UpToDate – Connectivity with your HCA Healthcare credentials for access to educational articles. Also has instructions for consolidating UpToDate accounts, if needed.
  • mModal Fluency Direct – Speech recognition software that enables Provider to directly dictate into the electronic health record.
  • eClinicalWorks – Comprehensive EHR used by the South Atlantic HCA own outpatient practices and clinics.
  • Password Reset Tool & Identity Connect – Manage HCA 3/4 ID and passwords and two-factor authentication contact information without having to call the Service Desk.
  • Phone Transcription – Please contact local facility Medical Records department for facility specific instructions on using the Phone Transcription service.

GME Residents - Memorial Medical Center Savannah

Remote Access Information (Personal Devices – Windows/Apple Compatible)

Remote Access Information (HCA Laptops Only!)

mModal Fluency Direct Dictation

  • mModal Information – Speech recognition software that enables Provider to directly dictate into the electronic health record.

Questions? Need Assistance?

  • Call our Service Desk at (888) 252-3397, available 24 hours a day, 7 days a week!
  • For outpatient clinic issues or eClinicalWorks support, call Hi-Level Support at (844) 445-3835.
  • Submit a ticket via our Customer Portal! (Use your 3/4 ID & password, if prompted. Please note: Web requests submitted after hours and on weekends will be reviewed the next business day.)