Minor patch releases for iMobile 20.4 are now available for both Apple and Android. These updates are minor with no new features and should have automatically downloaded for most users. It is recommended that all users ensure they have received the latest version as soon as possible to avoid future interruptions of service.

The latest versions are as follows:

  • Android Users: iMobile v20.4.4 – Tuesday, November 16th (resolves compatibility issues with Android 12)
  • Apple iOS Users: iMobile v20.5.5 – Wednesday, December 8th

Important Reminders:

  • All users who have not upgraded to the latest version for your device will continue to be able to login and use iMobile for a period of time. However, it is recommended you make sure to accept any updates as soon as possible, if prompted, to avoid future interruptions of service.
  • Reminder: The HCA version of iMobile is NOT available in the public Apple App Store or Google Play Stores!

Upgrade Instructions:

  • ANDROID USERS:
    • If you receive the prompt to install MH-CURE, tap Confirm to install. It may take a couple of days to receive a prompt as the servers replicate out to devices or you may not receive one at all, depending on your device auto-update settings.
    • If you have not received the prompt after a couple of days and your iMobile version is not showing the most current version on the login screen, do the following:
    • In the Work profile on your device, tap the Play Store icon (not the public Google Play Store) and find and tap MH-CURE to install.
    • If you do not have a Work profile or cannot find MH-CURE in the Work Play Store, visit the iMobile page for instructions on how to enroll for Android or call the Service Desk at (888) 252-3397 to request assistance.
  • APPLE USERS WITH HCA EMAIL ON THEIR DEVICE (PSG, Residents, Medical Directors):
    • If you receive a prompt to install MH-CURE, tap Confirm to install. It may take a couple of days to receive the prompt as the servers replicate out to devices or you may not receive a prompt at all, depending on your device auto-update settings.
    • If you have not received a prompt after a couple of days and your iMobile version is not showing the most current version on the login screen, open the HCA App Catalog app from your device and tap MH-CURE to install.
    • If you do not have the HCA App Catalog, visit the iMobile page for instructions on how to enroll or call the Service Desk at (888) 252-3397 to request assistance.
  • ALL OTHER USERS (Personal iOS Apple Users – NOT FOR ANDROID):
    • The app should automatically download to your device according to auto-update settings. Please allow 2-3 days for the update to arrive.
    • If you do not receive the update, manually download it.
      • Open the Apple App Store
      • Tap the User Profile icon in the top right corner
      • Tap Purchased
      • FindMH-CURE SOD in the list and tap to download.

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